To ensure your refurbished tech stays in great condition:

For Laptops & Desktops

• Store in a dry, cool place away from direct sunlight.

• Avoid extreme temperatures, as heat can damage internal components.

For Phones & Tablets

• Keep the device between 15°C and 25°C when not in use.

• If storing for a long period, charge the battery to around 50% before switching it off.

For Accessories

• Keep cables neatly coiled and away from moisture.

• Store in a dust-free area to prevent damage to connectors and ports.

At Refurb Tech SA, your satisfaction is our priority. All our refurbished products come with a 6-month limited warranty covering:

• Hardware faults

• Manufacturing defects

What’s not covered:

• Accidental damage (e.g., drops, water damage)

• Software issues caused by user actions (e.g., malware)

• Normal wear and tear

If your item develops a fault within the warranty period:

1. Contact our support team with your order number and details of the fault.

2. We will arrange for inspection, repair, or replacement (depending on the issue).

3. If repair/replacement is not possible, we will issue a refund.

1. What does “refurbished” mean?
Our refurbished products have been carefully inspected, tested, and restored to full working order by our technical team. Any faulty parts are replaced, and the device is cleaned and updated to ensure top performance.

2. Are your products second-hand?
Yes, but unlike typical used items, all our products go through a strict refurbishment process to meet high-quality standards before being sold.

3. Do the products come with accessories?
Accessories vary by product. Please check each product’s description for included items.

4. How long will my order take to arrive?
Delivery times depend on your location. Most orders are shipped within 2–5 working days after payment confirmation.

5. Can I return my product if I’m not happy?
Yes — returns are accepted within our warranty period if the product is faulty or not as described. See our Warranty Information below for details.